Diagnostic first. Always. Scope written down before any money changes hands.
Every engagement follows the same pattern. We map the problem, agree the fix in writing, then oversee the change. No timesheets. No surprises.
Four ways to work with us. One process.
Every engagement starts the same way and runs through the same steps. The shape is the bit that changes.
Strategy call.
A short call to map the part of your business you suspect needs help. No commitment, no proposal sent unprompted. If there is no fit, we say so.
Diagnostic engagement.
The audit method, run inside your business. We look at the surfaces that have gone quiet and the ones that have drifted. Output: a written scope and a clear recommendation.
Implementation programme.
The implementation phase. Scoped from the diagnostic, quoted at a fixed price before any work starts. You see the number, agree it, and we deliver to the written scope.
Care package.
Optional oversight after a project: review, advice and recommendations as the new way of working beds in. Monthly retainer with a defined scope, sold only after handover.
How an engagement actually unfolds.
Five steps. Same shape every time. The diagnostic always comes first, because pricing implementation before scoping it is how engagements get expensive in ways nobody wanted.
Strategy call.
Thirty minutes, free, no commitment. We map the part of your business you suspect needs help, and tell you whether we are the right fit.
Diagnostic proposal.
If there is a fit, we propose a diagnostic engagement. Fixed price, written scope, and a clear list of what the diagnostic will produce. You see the number before you sign.
Diagnostic delivered.
We run the diagnostic inside your business. Output: a written report, a recommended scope, and a fixed price for implementation. If you do not want to continue with us after that, you keep the report. No pressure.
Implementation.
If you want us to lead implementation, we quote it from the diagnostic scope. Fixed price, written milestones, days to months depending on the work. You see the number before any implementation work starts.
Optional care package.
After handover, you can add a monthly Oversight Retainer for ongoing review and advice. Optional, with a 3-month minimum term. It is not part of the project price.
Four pricing principles.
Projects are fixed-fee, and we do not start work until the number is agreed in writing. Advisory Blocks and retainers include a set number of hours; extra hours are charged only if you agree them in writing first.
Fixed price.
No surprise invoices. The price is what you see in the written scope or order, and that is what we invoice.
Scoped after the diagnostic.
We never quote implementation before we have run the diagnostic. Pricing without scope is how engagements end up expensive in ways nobody expected.
Invoiced in IDR.
Prices are in Indonesian rupiah. Clients outside Indonesia can ask for a written quote; the IDR amount is binding. Invoices are issued in IDR by PT Grand Vision Perspective.
Care packages by the month.
Retainers have a 3-month minimum term, then run month to month with a defined scope of cover. After the minimum term, you can pause or end at the end of any monthly cycle.
Who we work best with.
We are not for everyone, and saying so up front saves both sides time.
- Founder-led companies where the founder still touches operations.
- Operations-heavy businesses with at least one process that has drifted and is now costing real time.
- Teams that want a system they own, not a tool they rent.
- Businesses in Indonesia or abroad. Bali-based delivery; remote-first; on-site visits when the work calls for them.
- Founders who would rather pay for a diagnostic first than for a project that turns into a surprise.
The questions we get most often.
Seven things prospects ask on the first call. Putting them in writing here saves both sides the same conversation eight times.
How long does a typical engagement take?
Strategy call is thirty minutes. The diagnostic engagement is usually a few days to two weeks, depending on the size of the business and what we are looking at. The implementation that follows can be days to months, scoped from the diagnostic. We sequence so that nothing starts before its scope is on paper.
Can I just pay for the diagnostic and stop there?
Yes. The diagnostic is its own engagement, with its own fixed price and its own written output. If you do not want to continue with us afterwards, you keep the report and the recommendation. We will not pressure you on the call where we hand it over.
Do you sign NDAs?
Yes, before the diagnostic, no question. Most of the diagnostic is us looking at things you would not want copied. The NDA goes both ways.
What size business do you work best with?
Founder-led businesses where the founder still touches operations. From a few-person team running on too many tools, to mid-market organisations with several moving parts and an owner who has stopped trusting the numbers. The shape changes; the pattern is the same.
What is the smallest engagement you take?
A diagnostic. Below that we cannot give you enough value to justify the cost on either side. If the diagnostic is too big for your current need, the right answer is probably to read the field notes, run the audit method yourself, and come back when you want help with what you find.
Do you work remotely or on-site?
Remote-first from Bali. We do most of the diagnostic and implementation oversight over video, shared documents, and async writing. On-site visits where the work actually calls for them; billed at cost, scoped in advance, never speculative.
What happens after I book the strategy call?
You get a calendar invite with a Google Meet link, plus a short note asking what you want to talk about. Bring one specific operational problem you suspect needs help. Thirty minutes, no slides, no commitment. If there is a fit we propose a diagnostic; if there is not, we say so and refer you on if we can.
Start with the strategy call.
Thirty minutes. Free. We map the part of your business that is leaking time, name the process that should own it, and tell you whether you need us to oversee the change or whether your team can do it yourselves.
Or email connect@grandvisionperspective.com